QUOTE(orangecat @ March 21 2007, 09:52 AM) [snapback]101164[/snapback]
I don't offer them at all..to me they are priceless.
this was a decision made from the beginning.
this is a personal decision.
we strive to offer a higher level of service. sincerely. when a client has spent several thousands on our service, we are more than happy to process, print and deliver pretty much what ever they want in the way of reprints.
we print a large number of reprints at n/c.
i do not want to perfectly process every image and i do NOT want them printing proofs.
if someone can't keep track of me to get what they need, chances are that that cd of files will get lost even faster than i would.
we are structuring an add on that would include files for the images that are in the album, but this will be an add-on, and the release would be for printing to a 5x7, all other prints would need to come through us. (we are still determining all of this)
yes, most everyone in my area includes these. we explain that we are not weekend warriors that shoot and burn. we offer a higher level of service. honestly, i can think of this being an 'issue' 2 times in almost 3 years - and i didn't want to shoot either wedding.

your product has the value you place on it.