Help - Search - Members - Calendar
Full Version: I need to have my 20d refurbished
OpenSourcePhoto > Digital Photography > Cameras
timmy.k
My 20d has not been working right. I read somewhere that you could send it in to a canon service center and have them rebuild it or something. Has anyone ever tried this or have any information on this? I also need to send in a 580EX speedlight for the same reasons.
Sandra
Yep, I've sent in quite a few bodies, lenses and flashes. Just go to their website and fill out a work order. This sheet will also give you a shipping address and directions on how to pack it up - if it's under warranty be sure to provide a copy of the warranty info and receipt. Then send it off and be sure to send it with insurance and through a carrier that provides a tracking number. Canon will then look at it and if it's under warranty. they will fix it for free. If it's out of warranty they will look at it, run a few tests and send you a cost estimate for approval before they do anything. If you approve it you just call them with a credit card number. If not they will ship it back to you.

I had the 20ds shutter replaced under warranty, I dropped a 28-70 lens - I think that was about $220 ish to fix, and I've had various flash bulbs replaced I think for $80 ish. All of their repairs have been excellent and always come out to be way less in price than I think they will cost. The major repairs took about a month to get back and the minor repairs on the flashers I had back in 2 weeks. I've always have been impressed with their repairs and service.

Oh, and here is the link for the online repair order request.

https://www.usa.canon.com/consumer/controll...mp;keycode=6500
timmy.k
Thanks so much Sandra, that is exactly what I needed. I will get it sent in. I appreciate the information. Thanks for the link too...

jkantor
But Matt Antonino just posted about his experience. Canon's first quote was $200 something for a shutter - but they changed it to $600+ (for a refurbished camera). They may be out of shutters and other parts for the 20D.

I've sent several lenses in without a problem.
Chris Humphreys
QUOTE(jkantor @ February 13 2007, 02:06 PM) [snapback]76900[/snapback]
They may be out of shutters and other parts for the 20D.


They aren't out of shutters. I just had my shutter replaced by them about two weeks ago and I'm almost positive it's probably the same shutter that's in the 30D.

This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2009 Invision Power Services, Inc.