OK.... Here is the story. I have show it web, and I have successully uploaded 5 slide shows. Now today, it is not working! I went to make a show. I made it and "saved and viewed it". It worked fine. Then I uploaded it. When I upload it, this is the path I follow that has worked before. I'll post one that works:
http://www.karidouma.com/userfiles/Slideshows/Tegan

So, now I made a new one with the name Klein. I uploaded it to the same slideshows folder. I did the path
http://www.karidouma.com/userfiles/Slideshows/Klein

It won't play. I get a HTTP 404 Not Found error message.

So, again, I check every part of the path, even the capitalization. Doesn't work. I tried remaking the show a couple times, choosing a song I have used before, still doesn't work. I tried not putting it in the slideshows folder, still didn't work.

So, I wondered if my webspace was full. So, I deleated a different show I had that was bigger, and tired again. Still didn't work.

So, I put that same show back that I had deleted (I still had it stored in my computer) that one still worked.

Then I tried to make an entire different show, thinking it had something to do with the images, still did not work with the new show.

I GIVE UP! I am thinking maybe I clicked on something in my settings to make something not work! HELP!!!!!! PLEASE!!!!! (Can you tell I am frusterated?)

hmmmm....it doesn't seem that any of the files from the Klein show are getting uploaded to the server. Are you able to log in with your FTP and see the folder - if so open it - are there any of the files inside of it?

Seems like something is preventing you from uploading.

Thanks DJ,
Yes. I can go the ftp, open the slideshows folder, and open the Klein folder. There are all the files in there that should be there.

Then I'm guessing somehow this folder got locked or something crazy. If all the files are there and other shows play then I'm guessing there is some issue with your webhost so you may want to contact them first. Every webhost is different but I'd ask them and then submit a support ticket and I'm sure Todd can help you with it.

Thanks Dj,
What I can't figure out is why this one would be locked and not any others. I have tried several different shows just today, and none worked. But, the show I made last week worked even when I deleted it and reuploaded it. I'll contact my hosting company tomorrow, and then if I don't get anywhere I'll put in a suport ticket for Todd. In the mean time I'll try one more show....

By the way, how do I put in a support ticket?

Great - let me know what they say. It doess seem like an odd problem - http://showitfast.com/support

definitely sent the ticket in for Todd to help.. I had that happen once where it just locked up a couple folders, and he figured it out right away. i think i had to go in and unlock the folders manually or maybe reinstall it... it was awhile ago so I apologize for not being more help. just don't panic, it's definitely fixable

Thanks Karey,
I am starting to calm down a little bit, now knowing that there is probably a problem, and it is not something I am doing wrong. (I hope!)

It just gets a little frusterating when something isn't working, and you are spending HOURS on the computer trying to find the TINY glitch that is causing all the trouble! (Kind of like when your checkbook doesn't ballance! ) Ok, I am laughing now, that is a good sign...

Thanks for the info Karey. I have sent an email to my webhost, and I have sent a support ticket here too. Hopefully now I can get this straightened out!

how do you upload? cuteftp? something else?

if you use cuteftp, right click on your showit folder, click properties/CHMOD and type in 755 then apply then ok. It should work.

unfortunately I don't know many other ftp progs but i'm sure it's similar.

Thanks Matt,

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That is about what I got out of what you said! I don't speek that language!

Here is how I upload:
I go to my ftp that the webhost company gave me. In the past I had to enter my name and password, but now I have that "saved" so I don't have to.
When I open the ftp, all my website files are there, just sitting on the ftp. So, I created a slideshows folder, and uploaded the previous slideshows to that folder. So, I open the slideshows folder, and drag the slideshow that I created from my computer to the Slideshows folder on my ftp. I'm not sure what "cuteftp" means, but it is not being very cute right now! It had worked previously, but now I can't get any new slide shows to work.

I'll try what you said and see what happens.....




Ok, even though I had no idea what you were talking about, I right clicked on the folder and went to properties. I have no idea what "CHMOD" is, and I couldn't find anything I thought that would be. (That icon is me right now!)

YEAH!!!!! I got it to work. I emailed my website company who also host my site. They said that they switched to a new server, and my ftp site has changed. MY stuff must have been on the old ftp still, while they were changing over, and that was were I was uploading to. So, now I have the new ftp address, and I uploaded there, and it works wonderful! Thank you all for your help... even though it had nothing to do with SIW.