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mieng
Hi All,

When I upload the images onto my BluDomain site, they look washed out...as if they're saved in the wrong color profile. I'm making sure they're all in sRGB as per the FAQ.

Does anyone else have this problem? I've contacted Blu's support and they tell me to save the image in sRGB and/or to oversaturate them a bit to compensate.

I'm kind of peeved about this b/c I don't think that's an acceptable solution and was wondering what anyone else with similar issues has done.

Thanks.

Oh, my website is http://www.miengsaetia.com. Here are some links to some images that are on there, but uploaded to Flickr:

http://farm4.static.flickr.com/3241/292262...11cb4fe26_o.jpg
http://farm4.static.flickr.com/3246/292262...d2ff44d7e_o.jpg
http://farm4.static.flickr.com/3282/292178...682c282d2_o.jpg
http://farm4.static.flickr.com/3263/292177...d4fe7e556_o.jpg
MeeksDigital
What browser and operating system are you using? Most likely you're having a color management conflict....
mieng
I'm using Firefox 3 on a Mac with 10.5.5. I've calibrated my monitor but it still looks off. Someone suggested that I try using Proof Color in Photoshop and that seems to have helped...

It just seems weird because the images look fine when I upload them to Flickr but they don't when viewed through the Bludomain site. Additionally, I've tried with Safari, as well as IE6 and Firefox on a PC and I get the same discrepancy.

QUOTE (MeeksDigital @ October 8 2008, 05:20 PM) *
What browser and operating system are you using? Most likely you're having a color management conflict....
MeeksDigital
hmmm yeah, it does sound like a bludomain problem.... what's the name of the template that you have?
the real tami
i doubt its a bludomain problem. if you havent saved your images in teh correct color space, you will have problems. there was someone else on here who complained about the same thing and she had saved her images in some other thingy.
MeeksDigital
tami, she already said that she read through bludomain's documentation and saved her images accordingly.... sure sounds like a bludomain issue to me being as the problem only occurs in her website and not any other site or piece of software....
Alan
I had exactly the same problem when I was setting up my website and it drove me nuts for months. Bludomain told me same thing - adjust saturation/brightness etc. I just didn't agree that I should have to do that.

To be honest I never got a definitive answer from them but I came to my own conclusions...

Safari and the latest Firefox browser can utilize an image's embedded ICC profile (sRGB etc) and as a result can display the images in exactly the same way as Photoshop does. A lot of browsers completely ignore these ICC profiles and display the image based on the computers monitor profile instead. As a result it will always look slightly different (lighter usually) as it would in an ICC profile aware piece of software like photoshop etc.

From my understanding of Adobe Flash (as I presume your Bludomain website has been written in) is that it strips the ICC profile information from your image and as a result will never display correctly in any browser including Safari & Firefox.

I created a temporary html website to test this theory and the exact same images in the same browsers displayed differently side-by-side, html & flash. This is why your images look okay on Flickr and different on your site. The only conclusion I could come to is that the Flash site was stripping out, or at the very least not using, the embedded sRGB ICC profile information. Not ideal for a photographers website!!! I did ask Bludomain if this was the case but never got a response.........

Not sure if that helps at all, and if I'm right then there's not much you can actually do about it. I just wanted to let you know that you're probably doing nothing wrong. The effect on the image is very slight in most cases, especially as your monitor is calibrated like mine and to be honest, a lot of people will just not see the difference. I'm sure there are thousands of Bludomain clients who would say "mine look okay" but I doubt very much that they have looked that closely or done side-by-side comparisons as you have done. If they were to do this I imagine they would see the same differences. Maybe we should have a test? Maybe Adobe will make Flash ICC compliant one day...I dunno.

Alan
l_foto
I have the same issues with my blu site.
My photos are saved in sRGB as well.

What I did was create an action to get colors a bit more punchier.
I haven't updated my galleries yet, but am applying this to my client galleries, so what they see on screen is truer to the actual print.

The action is based on this YouTube tutorial and seems to work pretty well.

http://www.youtube.com/watch?v=yY39zSzgaao...feature=related

See what you think,

smile.gifL



QUOTE (miengsaetia @ October 8 2008, 07:48 PM) *
Hi All,

When I upload the images onto my BluDomain site, they look washed out...as if they're saved in the wrong color profile. I'm making sure they're all in sRGB as per the FAQ.

Does anyone else have this problem? I've contacted Blu's support and they tell me to save the image in sRGB and/or to oversaturate them a bit to compensate.

I'm kind of peeved about this b/c I don't think that's an acceptable solution and was wondering what anyone else with similar issues has done.

Thanks.

Oh, my website is http://www.miengsaetia.com. Here are some links to some images that are on there, but uploaded to Flickr:

http://farm4.static.flickr.com/3241/292262...11cb4fe26_o.jpg
http://farm4.static.flickr.com/3246/292262...d2ff44d7e_o.jpg
http://farm4.static.flickr.com/3282/292178...682c282d2_o.jpg
http://farm4.static.flickr.com/3263/292177...d4fe7e556_o.jpg
MeeksDigital
QUOTE (Alan @ October 10 2008, 03:23 AM) *
From my understanding of Adobe Flash (as I presume your Bludomain website has been written in) is that it strips the ICC profile information from your image and as a result will never display correctly in any browser including Safari & Firefox.


Funny, I have no color problems with my blu site...
Alan
QUOTE (MeeksDigital @ October 16 2008, 10:04 AM) *
Funny, I have no color problems with my blu site...


Have you compared your images side-by-side, one HTML (on a color managed browser), one in photoshop and one in your Flash gallery?

On a properly calibrated monitor (as I suspect you have) the effect is hardly noticeable, certainly not to clients, but it's there. Adobe Flash not only fails to use ICC profiles it also stops color profile aware browsers such as Safari & Firefox 3 from even recognizing that the image even has an embedded sRGB profile.

Perhaps do a side-by-side on an un-calibrated monitor as the majority of clients viewing your work won't have one. I'd be really interested to know what you think about all this.

Something else that may be relevant to those using Firefox 3 is that it's not actually a color managed browser until you've enabled the color management. To turn this feature on:

1. Open Firefox 3.
2. In the address bar type: about:config
3. Press return.
3. In the filter bar type: gfx.color_management.enabled
5. Double click it to set it to 'true'
6. Restart firefox.

Alan

P.S. I had a quick look at your website, nice work! smile.gif
mieng
wow thanks for all the responses!

I actually kind of forgot I had posted this issue b/c shortly after I got all frustrated and decided to not worry about it. that and i couldn't figure out how to pull up all my posts until today. tongue.gif

QUOTE (MeeksDigital @ October 9 2008, 11:08 PM) *
hmmm yeah, it does sound like a bludomain problem.... what's the name of the template that you have?


the template name is Charlie.

QUOTE (MeeksDigital @ October 10 2008, 01:00 AM) *
tami, she already said that she read through bludomain's documentation and saved her images accordingly.... sure sounds like a bludomain issue to me being as the problem only occurs in her website and not any other site or piece of software....


I'm actually a 'he', lol.

QUOTE (Alan @ October 10 2008, 03:23 AM) *
I had exactly the same problem when I was setting up my website and it drove me nuts for months. Bludomain told me same thing - adjust saturation/brightness etc. I just didn't agree that I should have to do that.


Alan, thanks for that post...that seems to make the most sense because there would be no reason why the colors wouldn't look the same, unless it had something to do with the ICC profile.

I recall that before Firefox 3 came out, FF2 had issues and the colors did not look the same as they did in Safari or Photoshop. But FF3 finally resolved the ICC profile problem and now everything looks the same...so I'm sure you're on to something with that theory.

QUOTE (l_foto @ October 15 2008, 05:30 PM) *
I have the same issues with my blu site.
My photos are saved in sRGB as well.

What I did was create an action to get colors a bit more punchier.
I haven't updated my galleries yet, but am applying this to my client galleries, so what they see on screen is truer to the actual print.

The action is based on this YouTube tutorial and seems to work pretty well.

http://www.youtube.com/watch?v=yY39zSzgaao...feature=related

See what you think,

smile.gifL


Thanks l_foto, I'll try that. What I ended up doing was adding a +20 contrast to the images and that seemed to have helped out. The colors still look a bit off but, at least i get a little of the punchy-ness back.
l_foto
Hi Mieng,
I just tried something different and it seems to render my photos exactly as they are on my screen: great colors.
After I work on images, I convert them to sRGB, not save them to sRGB, but convert them.
This seems to have made all the difference in the world.
I hope this helps!

smile.gifL
MeeksDigital
QUOTE (l_foto @ December 15 2008, 02:21 PM) *
Hi Mieng,
I just tried something different and it seems to render my photos exactly as they are on my screen: great colors.
After I work on images, I convert them to sRGB, not save them to sRGB, but convert them.
This seems to have made all the difference in the world.
I hope this helps!

smile.gifL


Your images should already be in the sRGB color space... but yeah, if they aren't, convert profile in photoshop will do.
HappyStar
You wouldn't happen to be using "Save for Web" in Photoshop would you?

But just in case: http://www.viget.com/inspire/the-mysteriou...eb-color-shift/
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