I got called a week ago to second shoot at a wedding yesterday due to some emergency circumstances. I had a great time and produced what I think is my best work to date.
I got home a bit after midnight this morning all excited to see some of the images (I couldn't resist - I was so elated). I downloaded one card really quickly that I knew had some great stuff on it, picked a favorite that showed off a romantic moment between the bride and groom, spent awhile processing it (this took me a really long time because I was so stinking tired!), and put it up on the blog.
Next, I emailed both of the coordinators (business partners), thanking them for having me at the wedding (they were the ones who arranged for me to second shoot when the emergency came up), and telling them how excited I was about the images. I included a link to the one image on the blog.
One coordinator wrote back: "Thank you so much for helping us in our time of need! We can never express how much it meant to us. Your picture is amazing!!! I cannot wait to see the rest. I know [Bride] is going to love them. Can I send her to your site to see this one?......You are a very talented photographer and I would love to refer you in the future."
I responded and said I'd love for her to pass the link on to the bride (if I had been the main photographer I would have emailed the bride the link as soon as I got it posted).
The other coordinator wrote back: "Just as I suspected.....BEAUTIFUL! You Rock!"
Two and a half hours ago, the bride left me a comment on the blog: "Aaron… you are incredible. This image takes my breath away. Thank you."
I am so stinkin' happy! To be feeling like I've just done the best work of my life, and then have the person I created it for absolutely love it is an amazing feeling!
The marketing lesson that hit me from all of this: impress a client (and other people involved) as early as possible with an image. It'll be a few days before I get to start editing and processing the rest of the images, but by sharing one image the day after the wedding, I've gone above and beyond expectations and the bride and coordinators are thrilled.
So am I!
