I had a client call me today to let me know that she was trying to order prints from her daughter's gallery and when she went to my OnlineViewing - there was a black screen and a bunch of writing that said Hacked by FatiH for Turkey.

I have no idea what to do......can anyone help me out please?

On a side note- I really just do not see what the pleasure is for people when they do things like this or other random acts of awefulness to people. We are all people and we must all live together in this earth- why can't we all treat each other with respect?

Thanks to any kind soul that can offer some input as to what I need to do.

what service do you use?

I use IX web hosting and my online gallery is ezphotosales

Is that what you mean?

Yep, that's what I'm referring to.

Are there any security patches for exphotosales? you might want to talk to them.

E

Eric~

I appreciate your time. A while back, there was a secerity patch, but Carey was so awesome and installed it for me and took care of it.....maybe I will need to email her (she is always helpful- I just hate bugging her )

Thanks!

I can fix it if you need me to, it's not the cart, someone got in to your ftp access and put in an index.html file - it's soooo easy to fix.

You cart is still there: http://beautyoflifephotography.com/OnlineViewing/index.php

Just ftp to your server and remove the index.html file but LEAVE the index.php file there. I can do it for you if you need me to, just let me know

Hey Fellow Hood :)Thank you so much for your reply. I am on my ftp server, but I have about 4 or 5 index.html files in various locations and do not see the index.php file. Do you know which html file I need to delete? Sorry for seeming so brain dead, but when it comes to this sort of thing I just am Can I just say I LOVE that random "strangers" (well people I have never met in person) offer to help me with something that I really need help with. I just hope that I can be just as helpful to someone someday!PS- I am obvious not too secure with my site info- how do they hack the site and is there something I can do to prevent it or help prevent it from happening again?Ok - I just found the file- AWESOME. It looks like it happened at 10:57 this morning....

change your ftp password

Thanks Matt- I thought that would be it.... just did that! Thanks!

Hey Tawnya!

First of all, changing your FTP password every now & then is always a good idea.

Second of all, we'd appreciate it if you'd contact us if you're going to post something like this, too.
If you want to post it somewhere like OSP, that's fine, but PLEASE email us at the same time so we have the chance to help!

You're not bugging us by emailing us and asking for help with something you got from us.

You can always email info@ezphotosales.com if you have any questions or need any help.

~Carey

Carey~
First off- I did email you as soon as I posted this and someone asked what I was using. It never crossed my mind that you would need to help (because in my mind I had no idea how this sort of thing would happen)

I had no idea how things get hacked and I came here for a starting point. Someone asked me what I am using and to be honest, I really had no idea what to answer as you can see in my above post. So I stated what was obvious to me

I have never said anything but good things about you and your company and I have referred several people to it.

I am really surprised that there was offense taken- again I came here to OSP as a starting point and was very happy people could help and was very thankful. Now I feel funny. I honestly came here for a starting point to solve the problem as website hacking is totally unfamilar territory for me.

I am so sorry if I stepped on any toes- I would hope that you could see that was NEVER even in my mind and I did email you at carey@ezphotosales.com as soon as Eric asked me those questions....again, I never even thought to email you as I had no idea where to start with this thing.

Watch out with IXWebhosting, they are very prone to hackers.