Pam
July 2 2008, 01:52 PM
Hi guys. I am so frustrated. I have a 5D...never had an issue. This weekend I shot 2 weddings. The first one, clear to the very last picture...no issues. The second one, starting with the very first image there is a blue (very straight) line in the image on the lower left up to about halfway up the image. Anyone know what could have caused it? The entire shoot has it when at full screen size. I will attach, but I don't know if it will show well here or not. Look at the wood underneath the window. Any thoughts appreciated...going to Canon tomorrow, but maybe someone has had this problem before and can help.
Pam
July 3 2008, 03:26 AM
Bump.
Ryan J
July 3 2008, 06:08 AM
Pam, I don't see it.Perhaps if you cropped into close and posted that?
Amanda Sue
July 3 2008, 06:10 AM
i don't see anything either ?
Becka-and-Nate
July 3 2008, 09:15 AM
I see it, it looks like part of the wood until you see that it goes up into the window...
I don't have a 5D so I don't know but I just wanted you to know I can see it so you don't feel like you're crazy.
Amanda Sue
July 3 2008, 09:23 AM
ohh I see it now too. I have no clue what that is from, I hope they can fix it for you quickly!
Pam
July 3 2008, 08:32 PM
You guys will love this! My 5D may have a bad CMOS ($1600!). I bought it on July 5th of last year....this is the 3rd! WOW! Thanks for the input...my only problem now is that I have to shoot with my 20D for the next wedding...bummer. I guess I will live. Thanks all!
Pam
July 9 2008, 03:30 PM
It was the CMOS. They are replacing the part and it will cost me $290 after I show them the sales receipt. They also told me that they have a 2 month grace period which means it is covered until 14 months. Good to know.
Conradp04
July 11 2008, 01:27 PM
what are you saying that it's not covered under warranty? or would have it been free if it was within one year of purchase...
Jennifer Grigg
July 11 2008, 04:20 PM
Why is it costing $290? It sounded like a manufacturers defect?
Pam
July 13 2008, 06:32 AM
I guess the labor is still charged after a certain point? When I pick it up on Monday, I will ask.
Pam
July 14 2008, 08:11 PM
Well, they fixed it! And it didn't cost me a dime! I love Canon!
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please
click here.