QUOTE(ramjpc @ April 15 2008, 09:13 PM)

Hugh, thanx a million for creating this. I am playing with it and I really like it, and no, I have not been able to break it, so good job on creating something that so far seems robust.
A couple of questions for you: 1) how long do your foresee supporting this? and 2) Can you provide at least a ballpark figure of what you'll price this at? I have some weddings coming up but I have budgeted almost everything for an equipment refresh; I'd like to budget for this if possible in the next 2-3 months.
Hi,
firstly, let me say a big thank you for your positive words. It's nice to hear. And I am glad you were unable to "break" it!
To answer your questions, I will not be putting a limit on support. If someone emails me two years after purchase, I will deal with it. Fortunately, I see it as a product that should not require too much support, it's somewhat intuitive. But I won't turn anyone away, and I will continue to enhance the product with some free updates.
The price? well, that is always a difficult conclusion to come to with any new product, so let me tell you my thought process on this matter.
I had a few people tell me about ShootQ, so I looked into it. I actually sent them an email a few days ago asking one question. It was:
If I leave you in, say, 5 years, what do I get as far as my data is concerned?The response was a surprise to me! I thought they were going to tell me that I would get a text file of some sort. What follows is the EXACT answer. (including the typo)
There is no current standard for this type of data export/import functionality. As soon as there is one, we will quicly adopt the standard for ShootQ.
In the mean time, we are looking a multiple options for data export including .csv files, pdfs, excel files, and a few others. Look for this feature in an upcoming version of ShootQ but well before 5 years. 
If you have any questions, please don't hesitate to ask.
Sincerely,
ShootQ Sales TeamAm I missing something here? Does this mean that if you input details of 100 weddings, paid $650 for the first year, ($200 set up and $45 per month) then decided to cancel your subscription, you would have absolutely nothing??? Not even a .csv file? In that situation, wouldn't you feel somewhat trapped, unable to leave because your data will be lost forever?
Even if they get around to exporting text files with data, if you have looked at one of these, it's pretty much a continuous string of text, just raw data without all the boxes, menus, etc in a front end interface, and your problem would then be what to do with it. Like having the engine, but no car to put it into.
Sorry if this seems like a rant. I am SURE that ShootQ is offering a great service, I am equally sure that they are lovely people - I just feel that customers should ALWAYS be aware of the whole picture. I could not find this info anywhere on their site, so I wonder how many people have considered this scenario.
If I have this wrong, then I apologize most sincerely. Please tell me if I have the wrong end of the stick here. I would like to be wrong on this, I really would.
Anyway, pricing! :-)
The cost will be the same as 1 year with our friends at ShootQ, (including their set up fee) that's $650
OSP members will have the price discounted to $495.
BUT, it is YOUR database, and it will not disappear into cyberspace if you stop using it for a couple of months. Someone else was telling me yesterday that they intend storing all of their personal contact, business contacts, etc., in the application. Good point, it is a database, you could even store your Christmas card list in there if you want, especially since you can edit the drop downs. There are really no limits.
Btw, the demo you are using will not be the same as the final product, there are some improvements. For example, I have added in Customer Storage to allow storage of files specific to each customer (contracts etc) and Global Storage, to allow access to your standard documents from ANY customer record. Some other stuff too.
Wow, this turned into a long reply!!! Enough from me.
Have a wonderful day.
Hugh