Hi all. I ordered my first DVD on 11/20. I didn't hear anything so I went to check the status on 11/26 and saw that there had been an error on 11/22. I didn't get any emails (not even in my spam filter) letting me know there was, so had I not checked I wouldn't have known there was a hold up. I responded to the error which wasn't really an error, but a courtesy to me to let me know that there was no music on the DVD. I didn't want any music, so I gave the instruction to go ahead and make the DVD.

Now it's 11/29 and the status still shows as processing. I've read in other threads here that it only takes a day before it ships. Is it different now? I really like the ease of use and everything, but I want to be sure of turn around for the future when more clients order them. I'm hoping maybe this is a fluke and future orders will go more smoothly.

EDIT - does anyone have any experience recently as to how quickly the turn-around goes?

Hey Jebb, you're right that usually the DVD's do ship within a few days granted there aren't any pending issues and I'll look into why an email didn't get to you.

Last week was Thanksgiving and this is the busiest time of year for people to put in orders before Christmas and other holidays so there will be delays but we do get things out as soon as possible.

Rock on,
DJ

Thanks for the update DJ.