Christine Arnold
October 26 2007, 01:19 PM
QUOTE(Michelle Ross @ September 18 2007, 08:00 PM)

Whaaa? Pictage just more than halved their monthly fee this year. If $99 dollars a month is eating into your profit, I wouldn't use Pictage at all... it doesn't make sense for low-volume/budget studios.
When I joined pictage about 5 years ago, they had a $50 membership option.
But I finally had to leave Pictage because of CS. EVERY issue I ever had was my fault. Images over sharpened.....? Oh, well we like them that way. Images too dark? Must be your monior. Over charged for something? We'll get to it when we get to it.
In theory Pictage is brilliant. If they would actually FIX the issues they say they are "working on" (that became a running joke while I was still with them)...... I would come back in a heartbeat. I love that they do it all..... but sometimes thats the downfall. You can't be good at EVERYTHING.
If they would allow me to fulfill my own orders at my own lab, they would have me back. no question.
(oh, and if they could just hire people to answer the phone who don't sound and act like sullen teenagers... gggrrr that used to bug me!!)
soapbox anyone?