Hello all!
Ive been reading all kinds of info somewhat related to my issue but not specifically, so here goes...

I have a new dell (please no comments about why I should have a mac... single mom just trying to support on a newer photographers income... the mac is in the future for me). I burned a dvd and sent it to a client and they cant view the files on their mac (its happened twice). The disc appears blank on their computer even though you flip it over and can see there is data on it.

I called dell and they told me it is a know incompatibility issue specifically with dell and mac... Does anyone know of ANYTHING I can do? Is there a such thing as a universal dvd burner that makes dvd's compatible with all computers? Someone on the mac forum mentioned Toast... but this appears to be a mac program not pc.

I would sooooo appreciate any information anyone can offer. Im a photographer... not a techno-weenie ;o)

Thanks in advance!

Shannon

I have had on occasion clients who couldn't read a DVD I burned from my Mac. I was burning at the maximum or "best" speed via the burning software for what that disk was rated at. I simply backed it down on the speed (now I burn all DVDs at 1x) and that worked for them.

Marc

You also may need to close or finalize the DVD after you finish burning it. If you don't, it can't be read by certain DVD drives.

Thanks for the imput guys... I am familiar with the need to allow the dvd to format at the end of the burn. That was my first question to myself when this came up. I will check and see what my burning options are and see if switching to 1x works. I certainly hope its that simple

Thanks again!

Shannon--what DVD software are you using, and what operating system?

I ask because I have a year-old dell laptop running XP. It shipped with CD/DVD software from Sonic that NEVER worked well. Finalized or not, it was hit or miss whether or not a disc I burned worked with anyone else's computer. When Vista shipped, it was even worse, as discs consistently didn't work with Vista & there was no upgrade.

Grumbling, but resigned, I bought Nero 7--it burns 4 - 5x faster than Sonic ever did, with no error messages & no readability issues. And it's compatible with Vista should I ever be insane enough to upgrade. It's complete overkill as it has way more stuff bundled into it than I need, but it was worth the $70 or so to actually be able to consistently burn CDs & DVDs that my clients can actually use.