QUOTE(davidjay @ August 11 2005, 12:52 AM)
PPA Article"To succeed, all of us must listen very carefully to what the client is looking for and be capable of giving it to them." - Bart Stevens
PPANJ President, 2005-2006
I disagree!If we truly want to get into the psyche of our clients I would suggest that we
STOP listening to what our clients are
asking for and instead
START observing what they are
looking at! What magazines are our clients buying? What TV shows and advertising messages are attracting them? What stores are they shopping in and what websites are they visiting? This is the only way to figure out what they truly want...and I guarantee you that if we ask them they won't verbally tell us this.
Ok...listen...but act on what you see!
[right][snapback]11591[/snapback][/right]
Hello David,
I started not to reply but I feel like I need to after reading the posts to this thread. Why all the negativity towards PPA? I do understand your point but I also understand Bart's. Actually if you read both, you both are saying the very same thing. Not that radically different. He says "To succeed, all of us must listen very carefully to what the client is looking for and be capable of giving it to them." You change your response around slightly and say exactly the same thing. To "listen" in the broad sense implies that we understand our target market. I don't think he actually meant that we only use our ears. You both are implying that we invest ourselves into our target market and learn their buying patterns in order to deliver a product.
Not really that radical. Actually, that’s basic marketing 101. Yet some respondents to the thread started an anti-PPA, anti-establishment line of thought. I do agree that PPA definitely leans more traditional and that a radical organizational change is past due. But what I don't like to see is PPA getting beat up when we have ALL benefited from PPA. From lectures to seminars to conventions to copyright protection....now they are lobbying for health insurance for us. PPA has helped us all, some a little, some a lot. And that is true whether you are a member of PPA or not. PPA shaped most of the wedding industry during the 80's and 90's. I don't think that your comment should have sparked this negative PPA line of thought. PPA just needs an overhaul and a more contemporary line of thinking.
We all know that there really are people out there with new equipment that think they know what they are doing. That is a real concept. I think that Bart's comments were not directed at professional photographers delivering a quality product. I was at a convention 2 years ago and a local photographer wanted to take a picture with her camera. She asked me to set the camera so she could photograph in manual mode. She didn't even know how to take the camera off of program.
Sorry to vent but I felt that the vibe on this thread was negative. I actually agree with you David and I think that your most important comment was "Ok...listen...but act on what you see" Now that has meat to it.